Return/Refund Policy

What is the return policy on PolliNation?

As such, we do not accept returns unless the dispatched products are broken or are in unusable condition. In case you receive broken or unusable products, you must email us at ecom@pollination.in within 2 days of receiving your order. Please mention your concern clearly. Our team will respond promptly and assess whether your return request is eligible.

We do not accept returns of international orders.

How are returns processed?

Once your request to return a product via email is accepted our team will initiate the process of return by sending you on email for the same. You will be responsible for delivering the product to us by paying your own shipping cost. Once we receive the same, the item will be checked by our quality control team and a refund will be initiated to your credit card or original method of payment, within 10-15 working days only if the product is in unused condition and approved by our quality team. 

Can I cancel my order?

You can cancel your order within 24 hours of placing your order. Please email us at ecom@pollination.in to request a cancellation. You will not be able to cancel the order by yourself on the website. A refund will be initiated to your credit card or original method of payment, within 10-15 working days

 

Shipping Address

In case of return the products need to be shipped to the following Address : 

Contact No. +91-9321194165  Email : ecom@pollination.in